Institute Policy
📜 Institute Policy – Sure Success Centre, Ranchi
1. Admission Policy
Open Admission: Admissions are open to all eligible candidates who aspire to crack competitive exams like Banking, SSC, Railway, UPSC, CLAT, MBA, Defence (NDA, CDS, Airforce, Navy, Army GD), CUET, JPSC, and JSSC.
Batch Allocation: Students will be allocated to batches (e.g., Foundation, Crash Course, Weekend Batch) based on their entrance test performance, preferred target exam, and the availability of seats. Batch size is strictly limited to a maximum of 25 students to ensure personalized attention.
Registration: Admission is confirmed only upon submission of a completed registration form and payment of the prescribed fees for the chosen course.
Documents Required: Candidates must submit self-attested copies of educational certificates and a recent photograph at the time of admission.
2. Fee Policy
Course Fee: Fees vary depending on the course (e.g., Banking, SSC, Railway, BPSC, JPSC, CLAT, MBA, CUET, Defence) and its duration (e.g., 4 to 12 months). The standard fee for the 12-month foundation batch is ₹25,000.
Payment Schedule: Fees can be paid in full at the beginning of the course or in instalments as per the schedule provided at the time of admission.
No-Cost EMI: No-cost EMI options are available for students who wish to pay in instalments.
Scholarships: Merit-based and need-based scholarships are available for economically weaker and meritorious students. Please contact the administration for details.
Refund Policy: Fees, once paid, are non-refundable and non-transferable under normal circumstances. However, a pro-rata refund may be considered in exceptional cases (e.g., medical emergency with valid documentation) at the sole discretion of the institute’s management.
3. Attendance & Discipline Policy
Minimum Attendance: Students are expected to maintain a minimum of 75% attendance in all classes (theory, doubt sessions, and tests) to be eligible for mock tests and final examinations.
Punctuality: Students must arrive on time for all classes, tests, and seminars. Latecomers may be admitted only at the discretion of the faculty on duty.
Code of Conduct: All students are expected to behave respectfully with faculty, staff, and fellow students. Any form of ragging, use of foul language, cheating, or indiscipline will lead to strict disciplinary action, including possible termination of enrollment without a refund.
Use of Mobile Phones: The use of mobile phones is strictly prohibited inside the classrooms. Phones must be switched off or kept in silent mode and deposited in designated areas if required.
4. Teaching & Assessment Policy
Teaching Methodology: Our teaching follows a structured three-phase approach:
Phase 1 – Foundation Building: NCERT-level basics and conceptual clarity.
Phase 2 – Advanced Problem Solving: High-level questions, shortcut techniques, and time management.
Phase 3 – Mock Test & Revision: Full-length mock tests simulating real exam conditions, followed by detailed analysis and weak-area correction.
Study Material: Expert-prepared, updated study material covering all important concepts, formulas, and memory-based facts will be provided to every enrolled student.
Periodic Tests: Regular topic-wise, sectional, and full-length mock tests (online and offline) will be conducted. A minimum of 50+ full-length mock tests and 150+ topic-wise tests are included for most long-term courses.
Doubt Sessions: Dedicated doubt-clearing sessions (offline and 24/7 online support) will be held to address individual weak areas.
Progress Tracking: Each student’s performance will be tracked through a dedicated mentor. Regular feedback and progress reports will be shared with parents/guardians.
5. Physical Training Policy (For Defence Courses)
For students enrolled in NDA, CDS, Air Force, Navy, and Army GD courses, regular physical training (PT) sessions are mandatory.
Students must participate in running, push-ups, sit-ups, pull-ups, and other fitness activities as per the schedule.
A medical fitness certificate may be required at the time of admission for defence courses.
6. Online Coaching Policy
Mode: Live interactive classes (recorded for later viewing) are provided for remote students.
Material: Downloadable PDFs, e-books, and online mock tests with detailed analytics are included.
Doubt Support: Online students receive 24/7 doubt-clearing support via WhatsApp and dedicated forums.
Attendance for Online Batches: Online attendance is tracked. Students are expected to attend at least 75% of live sessions or watch recorded sessions within the stipulated time.
7. Code of Conduct for Faculty & Staff
Faculty members are expected to be punctual, well-prepared, and supportive.
Each faculty member must have a minimum of 8-10 years of experience in their respective field.
Regular feedback from students will be taken to ensure teaching quality and continuous improvement.
8. Parent-Teacher Communication
The institute encourages regular communication with parents/guardians.
Progress reports will be shared periodically.
Parent-teacher meetings (PTMs) will be scheduled after every major mock test series.
9. Use of Institute Facilities
Students are expected to keep the premises clean and maintain the institute’s property.
Any damage to institute property (furniture, equipment, library books) will be charged to the student responsible.
The library and common areas are to be used for study purposes only.
10. Grievance Redressal Policy
Students or parents with any concerns regarding academics, administration, or faculty may approach the Centre Head or Founder & Managing Director, Sri Sunil Jaiswal, directly.
Grievances will be acknowledged within 48 hours and resolved within 7 working days.
A suggestion/complaint box is available at the reception for anonymous feedback.
11. Termination of Enrollment
The institute reserves the right to terminate the enrollment of any student found indulging in:
Ragging or harassment of any kind.
Cheating during tests or exams.
Persistent indiscipline or violation of the attendance policy.
Damaging institute’s property intentionally.
In case of termination for disciplinary reasons, no fees will be refunded.
12. Force Majeure
The institute shall not be liable for any delay or failure in performance of its obligations resulting from causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government orders, or civil unrest. In such cases, classes may be shifted online or rescheduled.
13. Amendments to Policy
The institute reserves the right to amend, modify, or add to this Institute Policy at any time. Changes will be communicated to students and parents via notice board, email, or SMS.
14. Contact Information for Policy Queries
For any questions regarding these policies, please contact:
Sure Success Centre
Jagrnath Tower, Circular Road, Lalpur, Ranchi
Phone: +91-9835164787, +91-8877882477
Email: suniljaiswalssc@gmail.com
Website: https://suresuccesscentre.in